Apprenticeships Standards Customer service specialist Level 3 Occupational Profile A customer service specialist is to be a ‘professional’ for direct customer support within all sectors and organisation types. They act as a referral point for dealing with more...
Apprenticeships Standards Business Administrator level 3 Occupational Profile Business administrators can work in any sectors including small and large businesses, both in private and public. The job will entail creating, implementing, maintaining, and...
Apprenticeships Standards Team leader or Supervisor Occupational Profile A Team leader or supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They...
Qualification TQUK Level 3 Diploma for Team Leaders and Supervisors (RQF) V4U Occupational Profile A team leader has an overview of a group of people, manages the operation and admin, motivates and leads people, solves problems and monitors performance. The purpose of...
Qualification TQUK Level 5 Diploma in Management and Leadership (RQF) Occupational Profile The purpose of the qualification is to develop the underpinning knowledge of learners who are middle managers to enable them to lead and manage individuals and teams, develop...
Apprenticeships Standards Operations or departmental manager Level 5 Occupational Profile An Operations or departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery...
